What Personal Data We Collect and Why We Collect It
We collect personal data such as your name, email address, shipping and billing details, and purchase information when you interact with our store.
Technical data, such as cookies, IP addresses, and analytics data, may also be collected to improve your browsing experience.
We collect this data to process orders, provide customer support, and improve our services.
Comments
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser information to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract this information.
Contact Forms
When you submit a contact form, we collect your name, email, and message details. These are retained for customer service purposes but not used for marketing without consent.
Cookies
Our website uses cookies to improve user experience. These may include login cookies, analytics cookies, and third-party cookies (such as payment gateways or social media integrations).
Analytics
We may use analytics tools to monitor website traffic. This may include anonymous usage data. For third-party analytics services, refer to their privacy policy for details.
Who We Share Your Data With
We may share data with trusted third parties such as payment processors, shipping providers, and service partners, only as necessary to fulfill your orders and provide services.
How Long We Retain Your Data
We retain personal data as long as necessary for the purposes outlined in this policy.
For example:
– Contact form entries: 6 months
– Analytics records: 1 year
– Customer purchase records: up to 10 years (for tax and legal purposes)
What Rights You Have Over Your Data
You have the right to request a copy of your data, request corrections, or request deletion of your personal data, except where we are legally required to retain it.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some data may be stored or processed outside of your country (e.g., by hosting providers or payment processors) but will be safeguarded under international data protection standards.
How We Protect Your Data
We use SSL encryption, secure hosting, and limited staff access to ensure your data is protected. Staff handling data are trained in data protection measures.
What Data Breach Procedures We Have in Place
In case of a data breach, we will notify affected users via email and follow industry-standard procedures to mitigate risks.
What Third Parties We Receive Data From
If we receive user data from third parties (such as analytics, advertisers, or payment processors), it will be handled according to this policy.
What Automated Decision Making and/or Profiling We Do With User Data
We do not use automated decision making or profiling for sensitive data. Any recommendations or personalized experiences are based only on your browsing and purchase activity.
Industry Regulatory Disclosure Requirements
If required by law or regulation, we will disclose information as necessary to comply with such obligations.
